
Great Place to Work
The Great Place to Work survey is a recognized tool for assessing employee’s perception. The key principle of the survey is that it measures the level of trust that employees have in their company and its leadership. In September 2023, we asked our employees, a total of 139 people, to fill in the questionnaire. Of these, 129 completed it, resulting in a participation rate of over 90%. Based on the result, we have GPTW certification from October 2023.

GPTW measures 5 key pillars of trust, each of which consists of 3 sub-pillars:
Credibility:
- Communication: measures the effectiveness of communication between management and employees in order to encourage two-way dialogue.
- Competencies: measures the ability to effectively coordinate employees and resources, supervise work, outline and execute strategy.
- Integrity: it depends on the honesty and reliability demonstrated in everyday tasks. Leaders should lead by example and fulfill their promises.
Respect:
- Support: assesses training opportunities, available resources and equipment, and how we respond to professional success.
- Collaboration: examines the quality of relations and cooperation between employees and management.
- Consideration: measures the extent to which management expresses interest in workers’ well-being by providing them with a safe and healthy workplace, as well as social benefits that make life easier outside of work.
Fairness:
- Equality: assesses the degree of equal treatment applied to all individuals within the organization regarding the distribution of tangible and intangible rewards.
- Impartiality: assesses employees’ perceptions of the extent to which management avoids partiality and actively seeks to value people in a fair and equitable manner.
- Justice: measures whether discrimination based on personal characteristics is absent.
Pride:
- In your job: work-inspired personal pride values how employees see their contribution to the company.
- In your team: teamwork-inspired pride values the pride given by the team to the individual, his/her successes and willingness to do more for the benefit of the team.
- In your company: company-inspired pride values how employees perceive the company and its reputation within the ecosystem in a broader sense.
Camaraderie:
- Intimacy: assesses human relationships, how colleagues feel together, how much they are able to be themselves, and are able to rely on others and support each other.
- Warm welcome/friendliness: measures how welcoming employees feel about the work atmosphere, how much they like it, and whether they can enjoy each other’s company.
- Community: reflects the strong moodiness developed within the group and assesses how well employees consider themselves part of a “family” or “team”.
Results are measured by two key metrics:
- Trust Index (TI) – the average number of positive responses to the question; and
- Overall Perception (OP) – positive answers to the question “Taking everything into account, I would say this is a great place to work”.
In Hungary, a company must achieve a Trust Index (TI) of at least 60% to receive GPTW certification. We exceeded this threshold and received a certification with a TI of 73% (Bunzl Group TI: 69%).
The results of Bunzl Hungary compared to the global results of the Bunzl Group:
